we booked this online and i put in Denver International airport it scheduled my car at a hertz 20 away for 4 of us that was a $51 uber fee. There was a hertz at the airport that is where I thought our car was supposed to be. Nope the woman was rude at the airport. when we tried to maybe switch a reservation it was going to cost $820 for 4 days for the same small car that we got for $160 at the other hertz 20 min away. when we got to the other place the guy seemed to have better things to do than help us with our reservation. then when we explained what happened his response was...it happens all the time. WTF
The website not book us somewhere 20 minutes away for one. Hire employees that actually want to help people and not be rude. When you are on vacation in a new place the last thing you want to do is have to find a ride someplace else to pick a care up and deal with rude lazy people.