I don't mean to be negative but I was very disappointed. After booking the van and receiving the itinerary I went to pick it up at the scheduled time. Upon arrival they said my booking was cancelled and the vehicle I had reserved was given to someone else. I was not notified of the cancellation. They had nothing else to offer. The staff was extremely unhelpful. So instead of leaving on time I had to quickly find something else to rent through another company. Would not book online again.